Last updated: 28 July 2026
This Privacy Policy explains how Shaoxing Shangyu Oulete Industry Co., Ltd. (“Oulete”, “we”, “us”) collects, uses and protects personal information when you visit www.oulete.cn or contact us about cosmetic packaging.
We are a cosmetic packaging manufacturer based in Shaoxing, Zhejiang, China. Our website is a business-to-business site: most of the personal data we handle is ordinary business contact information supplied by people enquiring about packaging projects.
1. Information we collect
Information you give us
When you submit an enquiry or quotation request through a form on our site, or start a live chat, we collect the details you choose to provide — typically your name, email address, company name, telephone number, country and the content of your message (for example product type, capacity, decoration and quantity).
Information collected automatically
When you browse the site we and our service providers may automatically record technical data such as your IP address, browser type and language, device type, referring page, pages viewed and time of visit. This is collected through cookies and similar technologies (see section 5).
We do not sell products directly through this website and we do not collect payment card details on it.
2. How we use your information
- To respond to your enquiry and prepare quotations, samples and specifications
- To communicate with you about an ongoing or prospective packaging project
- To operate, secure and improve our website
- To understand which content and products visitors find useful (aggregated analytics)
- To comply with legal, tax and export obligations
We do not sell your personal information, and we do not share it with third parties for their own marketing.
3. Legal bases (for visitors in the EEA / UK)
- Steps prior to entering a contract — handling your enquiry and quotation
- Legitimate interests — running and securing our website, and ordinary B2B business communication
- Consent — non-essential cookies and analytics, where required
- Legal obligation — where we must retain records by law
4. Service providers we use
We use a small number of third-party services that may process data on our behalf:
- SiteGround — website hosting, caching and server logs
- Google (Analytics and Search Console, via Site Kit) — website analytics and search performance
- Tawk.to — live chat on our website, including chat transcripts and visitor technical data
- GTranslate — on-page translation of our content
- Email and form providers — delivery and storage of enquiry messages sent to us
Each provider processes data under its own privacy terms and only as needed to deliver its service to us.
5. Cookies
Our site uses cookies and similar technologies for three purposes: to make the site work (essential), to remember preferences such as language, and to measure traffic through analytics. You can block or delete cookies in your browser settings; essential cookies are required for the site to function correctly.
6. International transfers
Oulete is based in China, and information you send us — including enquiry details — is received and stored there. Some of our service providers store data in the United States, the European Union or other countries. If you contact us from the EEA, the UK or elsewhere, you should be aware that your information will be transferred outside your country. We take reasonable steps to protect it in line with this policy.
7. How long we keep information
We keep enquiry and project correspondence for as long as needed to serve the customer relationship and to meet legal, accounting and export record-keeping requirements. Analytics data is retained according to the settings of the analytics service. When information is no longer needed, we delete it or keep it in aggregated form only.
8. Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct or delete it, object to or restrict certain processing, request a copy in portable form, and withdraw consent where processing is based on consent.
To exercise any of these rights, email us at the address in section 11. We will respond within the period required by applicable law. You also have the right to complain to your local data protection authority.
9. Security
We use reasonable technical and organisational measures — including encrypted connections (HTTPS) and restricted access to enquiry data — to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Children
Our website and products are directed at businesses. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Contact us
For any question about this policy or about the personal information we hold, contact:
Shaoxing Shangyu Oulete Industry Co., Ltd.
Shaoxing, Zhejiang, China
Email: amy@ouletepackage.com
Website: www.oulete.cn
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.